About The General Co. Store

The General Co. Store is an international online retailer operated by Wombat Unity Ltda., a company registered in Brazil and based in Goiânia, Goiás.

We offer a curated selection of consumer products across categories such as apparel, accessories, home, lifestyle, outdoor activities and personal technology. Products displayed on our website are sold directly to customers by The General Co. Store.

Our Business Model

The General Co. Store is the retailer and contractual seller responsible for orders placed through this website. We are not a marketplace where independent third-party sellers contract directly with customers.

We may work with authorized suppliers, warehouses, fulfillment centers, payment providers and delivery carriers in different countries to process and deliver orders. These service providers support our operations, but The General Co. Store remains responsible for customer service, order support, delivery issues, returns and refunds in accordance with our published policies.

Countries We Serve

We currently accept eligible orders for delivery to:

  • Brazil
  • Canada
  • France
  • Germany
  • Portugal
  • Spain
  • United Kingdom
  • United States

Available delivery destinations, product availability and order totals are confirmed during checkout.

Our Commitment

  • Clear product information: We aim to provide accurate descriptions, images, prices and availability information.
  • Transparent delivery: Processing times, estimated delivery periods and shipping conditions are described in our Shipping & Delivery Policy.
  • Clear returns: Eligible returns may be requested within 14 calendar days after delivery, subject to our Return and Refund Policy.
  • Secure payment processing: Payments are handled through established third-party payment providers using encrypted connections.
  • Accessible support: Customers can contact us by email, support ticket or live chat during our published support hours.

Store Policies

Contact Us

Our customer support team is available Monday through Friday, from 9:00 AM to 6:00 PM Eastern Time (ET), excluding public holidays. We normally respond within one business day.

Business Information

  • Store: The General Co. Store
  • Operator: Wombat Unity Ltda.
  • Registered address: Av. Portugal, nº 1148, Edifício Órion Business & Health Complex, Office C2501, Setor Marista, Goiânia, Goiás, Brazil, ZIP 74150-030.
  • Website: https://thegeneralcostore.com/